August 17, 2008
“ We have no turnover. None. When [employees] go away, it’s like, whoa, what happened? If they leave, it’s because they got a job in the field they went to college for. But they’ll often still come back and work one night a week. Kristie is the best example. Her sister Katie worked here, then Kristie worked here, and her brother Matt. They all live on 55th and 14th. I know mom and dad, I know everybody in the family, I know the babies, Katie’s babies… Kristie is a doctor! She’ll call up here and take a shift from somebody every third or fourth month. And I’ll say: “Kristie, you’re not on the payroll! I can’t just put you on the payroll for one night!” And she says, “Oh, you don’t have to pay me.” If everybody would do this, it’d be a really good model.
James Norton’s interview with Fat Lorenzo’s Scott Siegel.